Their product offering has altered quite considerably over the years so before we get into too much detail, we’ll just clarify the names Microsoft gives its products and what they relate to with regards to email. Same also applies to their email hosting service which every Rackspace email hosting review agrees is among the best. Rackspace is a legitimate cloud computing company, however, some cyber criminals proliferate a spam email campaign using an identical name (so, the scam is also called \"Rackspace\"). Typically, businesses would purchase a Microsoft Exchange license and then host this on their own servers. Michael from ShoveHost. 20 Reviews. The short answer to this is ‘no’. provides the great Gmail system for businesses. Basic is $6/month per user, Business jumps to $12/month per user, It would be an understatement to say that Google is a household name and Gmail similarly is probably one of the best-known email services out there. Then, the hell began.Load balancer devices worked only during daytime, while they constantly crashed for 2 to 6 hours a day during nighttime, EVERY NIGHT, making our website completely unreacheable. Rackspace Email Hosting Review on Features. It is a real pain to move everything over to a new server, so I always did it reluctantly. After getting a consultant to review this situation, I learned that the Rackspace defaults all ports open and sure enough a DDS attack conveniently for Rackspace ran-up my bandwidth resources. It optimizes certain types of queries and slows down others, so that when you try to migrate elsewhere it becomes extremely expensive, as you will need to redesign every query you have ever written. Just...Walk away. But when the next statement closed with another $3200, Rackspace refused to meet their refund promise and demanded full payment. Functionally, only one department is really aware of Rackspace or directly interacts with it, but the whole company and product is dependent upon it. the personal @gmail.com address. Do yourself a favor and go to WP Engine - amazing support, quality security, great site speed, etc. Copy this code to your clipboard. The company boasts one of the biggest and most highly qualified support team available 24/7 via phone, email… Each product's score is calculated by real-time data from verified user reviews. Many of us have a free Gmail account (that comes with an email address that likely ends @gmail.com). They used to be fanatical 5 years ago - i used to wear their shirt. excellent. Exchange was the original heavy-hitting business email system and there is an argument to be made that this position remains today. It’s one key advantage to web-based email systems is its ability to handle multiple email accounts, even if the email provider is different, from the one interface. Email is a whole other ball game and there are plenty of in the course of using email normally Rackspace voluntarily shut down do the unprovable policies causing us to call customer service over and over again while valuable time and money was lost. Instead, it comes bundled with all the extras we’ve discussed, and this is for good reason. Do you have any customer who might complain? Yes: WordPress Offer it?No: Amazon. Support is available 24×7, 365 days a year which is important. G Suite is designed very much as a Microsoft Office 365 competitor and, the addition of all the tools you could reasonably need for the day-to-day running of your business make it an attractive package. this with additional security controls suitable for larger organizations. Rackspace Customer Portal Cloud Office Control Panel Rackspace Webmail … Google, Rackspace or Microsoft? There is nothing fancy about it and, if sending and receiving email is all you Rackspace allows us to administer our email and to dependably host the SaaS portion of our product- both of which have been extremely stable … The reason for this is that we feel our energies are based focused on providing the best possible Managed WordPress hosting experience available! Contacts will not automatically sync across devices unless you opt for their Once you get to a tech they are great - but the management and the service surrounding the techs is horrible. More than a few customers have had issues with delivery delays, logging in, and unsent messages. In effect RackSpace does not conduct itself in good faith, they deliver and act in bad faith. Is this just an unlucky event? If you do, then an Office 365 subscription makes sense. 69% Rating . Gmail does a great job of integrating with other tools in the G Suite including our favorite, Google Hangouts which allows you to talk to colleagues either by video or voice from within your browser. Do not use if you value customer service to you customers as they do not care . Over the last year their service's especially around email is spotty and inflexible. 55% Rating. Pros . $5/month per user and move to $12.50/month for Office 365 Premium or $20/month We started using RacjSpace four years ago and the set up was ok and initially we found it adequate. Docs and Drive) plus of course Gmail. I have finally had it and migrated all my stuff from Rackspace to Liquidweb. Complete disaster. Horrific support, your account manager will be the least helpful person ever (Shoutout to Alicia - that was awful). comparison of G Suite vs. Rackspace Managed Hosting. then flows through this meaning you get email from @yourdomain.com. They've received an average rating of 2.2 out of 5 stars with slightly higher scores for Quality and Features, and lower scores for Support and Value. But, as things grew, I was quickly finding myself changing web servers every 6 months or so! and I consent to communications from Pressidium. MediaTemple. There are many other options out there - it is just a big job to leave.If you open a ticket it can go weeks without anyone bothering to open it. Last reviewed on 03 February 2013. Read more about working at Rackspace. All (20625) Positive (14350) Negative (6275) Sort By; Helpful| … Rackspace webmail, goes without saying, enables you to use email using the default web interface or through one of your preferred email clients. I opened it four years ago. Rackspace I will not go into details here, but trust me that's the case.- And they are grossly overpriced. Basically, it is a no-frills service. We already started migrating away from them due to the previous fiasco, but now we're going to make a concentrated effort to eliminate their services entirely. Got passed around 7 different people, none of which could put me through to some one that can could price up a new internet line. Terrible Customer Service - One to Avoid!We've been customers of Rackspace for more than 15 years and in the old days considered them one of our best suppliers - providing a responsive and excellent service that lived up to their Fanatical Service promise. ‘Rackspace Email Plus’ version. But what platform to use? Providing business emails is a good way to show professionalism in whatever industry your business is. Awful, absolutely awful excuse for a company. The standard Rackspace email option (used by 3 million people around the world), provides managed email … We tried to open a ticket about this and we got the enlightening answer: pay us for the premium-tier customer service, otherwise your data will remain unavailable forever.Staying in Rackspace has been the worst mistake I ever made during my career, and I can't wait to finally get rid of it completely. several email hosting services which includes Office 365, Microsoft Exchange Enterprise. Reviews. They have a mentality of 'go and find it out yourself' and if you point this out to them they get rude/inpolite. Monitoring website uptime is vital if your website is important to your business. We wanted to move our email off of our network so that even if we had a severe outage, we would be able to communicate with our customers. Too bad, it's your problem, accept it and move on. Rackspace Reviews: Pricing and Features. and Enterprise plans lay in the Security and Management features with each Pros of Rackspace e-commerce hosting. Copyright © 2014-2020. What can I say, Absolutely shocking!!!!!!!!! Ratings Breakout 5 star 5 41 4 star 4 22 3 star 3 3 2 star 2 4 1 star 1 5 Read all reviews. ?Seems like one hand does not know what the other is doing! already used a personal Gmail account but comes without the adverts. - Their customer service.. well simply dooes not care. However, choosing the right email host may be difficult since there are so many different companies to go with. The Google vs Rackspace vs Microsoft – Which Email Provider is Best? The real world is horrible: every kind of support is a joke, not responding to anything. give the full control over review content to the user (reviews posted with email can be easily changed at any time by author) ... - Promotional emails. Small Business plans start with Office 365 Essentials at 46% Rating. GoDaddy. are interested in doing then it’ll work well, particularly if your budget is My recimmebdation, as a 35 year IT professional, simply do not consider RackSpace. This means you can easily check and respond to all your email in one place. If you call is not relating to their job, they will fob you off to any one that will pick up the phone.Rack space are known to host and run the infrastructure for many large organisations – God help them! And generally over complicated with no clear performance benefit. Customer Support . Compare G Suite vs Rackspace Managed Hosting. For quite some time now Google has offered what they call ‘G Suite’. They can set up new hardware within 10 days but it takes 90 days to switch off an out-of-contract system? Superb ease of setup and use. Rackspace Review. When a company's employees have no awareness of their organisation's service promises you really have to question their worth, particularly when they clearly have no connection to the organisational culture.There are MUCH better suppliers out there - avoid this one. Find another provider. 2020 Review. There are three editions on offer. Rackspace is customer service is abhorrent. G Suite is a comprehensive system that is easy to use as well as affordable if you go for the basic plan. 25 Rackspace Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Our 4 year contract for a dedicated server concluded 6 months ago and rolled over into a month-by-month arrangement. We’re always wary of SLA’s that make this kind of promise but clearly Rackspace are confident that their system will hold up no matter what. Customers can take advantage of the Rackspace Hosted Exchange email option, which provides 100GB mailboxes and 50MB of email attachments for Microsoft Exchange email accounts. Wix. It’s not hard to see why. Visit Website. The short answer to this is ‘no’. offering with other services, Rackspace Email just does one thing… email! Their customer support continues to go down the tubes. With Rackspace Email Plus, you’ll also get Mobile Sync to keep your email, calendars, and contacts always synchronized with Rackspace Webmail on your iOS, Android, or Windows device. Much like G Suite, this package is designed to offer businesses pretty much all Rackspace is a long-standing provider of cloud-based IT services including hosting. Rackspace makes it easier for teams to connect, communicate and collaborate with a wide choice of industry-leading email and productivity solutions. clever extras such as auto predict typing (which is surprisingly good). There is however a minimum spend required Microsoft might well be the most recognizable of the three providers of email hosting out there. None; Get Hosting with RackSpace. They are not premium. Web host optimized for Magento. The offer is valid for annual plans for the first year, after which our standard 2 month discount will be applied. Now, their all-in-one Email and Office productivity suite is called Office 365 and is available, like Gmail for a monthly subscription. One company in particular is Rackspace, one of the top companies in the industry. It’s a robust email system and that’s important particularly when 41/100 = G2 + Capterra + Trustpilot. Office 365 bundles some of Microsoft’s most popular The price increased by 15%, but even though we are on a monthly contract they still demand 3 months termination notice. Without the adverts have a mentality of 'go and find it out and past about! 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