Below we have compiled a list of Sixt car rental feedback and complaints from their clients. I had a car to drive. Sixt US offers one-way rentals between select locations, and a one-way fee may apply.Please see the respective terms of rental for full details and other countries terms via this page. We hope he can improve his services as it was early in the morning and we hate to start our journey with encountering rude people like him. From the moment of checking online for information to the … To our surprise, hidden as a fine print is a penalty of going beyond Alabama and Georgia. As a result of this I had to go to EVERY SINGLE company in the rental center, in order to find an available car in the FULL SEASON of August. So, if you are searching for the best and unbiased Sixt rent a car reviews, you have come to the right place. The car was great and couldn’t have done half the things we did without it! Before i rented the vehicle the agent was trying to bully me into buying additional cover saying things like “if the vehicle breaks down you will be left on your own”. Share. just nowI arrived to pick up my vehicle that I prepaid weeks before. You will be provided with a car rental with a full tank of gas, and will need to return the vehicle with a full tank to avoid extra charges. amzn_assoc_ad_mode = "search"; I did not receive any mail or phone call. I will walk rather than use this company again. I did a dispute with my bank but unfortunately It was my word against theirs. That is UNACCEPTABLE!! Sixt Car Hire Services at London Heathrow Airport. By opting to pre-pay the fuel in advance you may return the vehicle with less than a full tank of fuel. As one of our most popular and well equipped stations in the UK, we provide you with excellent customer service and the means to get you on the road in no time. Read 1262 customer reviews of the Sixt Car Hire www.sixt.co.uk Car Hire & compare with other Car Hire at Review Centre My recommendation is to rent from another company with more locations and one that will actually help you in there is car trouble. Today Sixt rent a car is present in more than 105 countries with branches in over 2,200 locations. When Greece became a non EU country??? We don’t want same thing to happen to you so please beware. Whether on business or pleasure, our top quality fleet features vehicles for just about every occasion. The staff were friendly and efficient, the late-model car was clean (and an unsolicited upgrade), and return check-in was fast. Everything was ok as we didn’t have any accident and cleaned the car in a station before returning it. amzn_assoc_ad_type = "smart"; If you would like to drive a BMW, Audi or Mercedes-Benz, Sixt offers these brands at almost every one of their car rental locations worldwide. Extended Roadside Protection (BC) will provide any renter with 24/7 breakdown assistance (where available) without any additional charge. Buyer Beware!! Here is some general information regarding the different coverages available when you rent a car in the USA with Sixt. Loss Damage Waiver limits your liability for vehicle damage and theft to a specified excess. Start your review of Sixt Rent-A-Car! They have just extracted £1000. I contacted SIXT to pick the car up two days early. Have recently part ex’d my car but unfortunately my grandad father passed away which required me to travel over 250 miles round trip to attend his funeral. Two days later I called the Hotline # to see if I could “exchange” the car. Kudos to Heathrow & Gatwick Airport branches. They gave me a voucher, just like airlines, but only redeemable in the sixt.com website for reservations in the USA and with expiry date one year from the time of the rental. Although individual experience may vary, we assure you that Sixt car rental service is highly legitimate and has been in the car rental industry for a very long time. All drivers (including any additional drivers) have to be in possession / have held a “valid” driver’s license for a minimum of 12 months to rent with Sixt in the United States. Easy to drive. We have rented from Hertz prior to Covid and also had to cancel a booking and received a full refund no questions asked! P.S. All rentals are charged based on a 24 hour billing period. When I rented online and prepaid the rental I was not aware that there might be these excessive charges. I’m absolutely furious- not only have I got the stress of saying goodbye to my grandad I also have to deal with the possibility of dealing with the refinance issue due to the significant miles I’ve had to put into my car. Sixt rent a car provide all rental with a full tank of fuel, therefore it must be return with a full tank of fuel to avoid additional charges as specified on the rental contract. Weekly car rental: You can use a weekly car rental to do a road trip around the area and combine all kinds of activities into your trip. For rentals outside the USA please see the respective terms for the hiring country via Sixt rent a car rental information page. © 2020 Trustpilot, Inc. All rights reserved. A week later, I received a damage report, and claim form, citing a chip on the Windscreen, where there had been none before. This company is having illegal behavieurs with the costumers. Sixt Orlando, is also open on bank holidays. as some other similar scratches were recorded on the same part of the car). You will be able to find our Sixt car rental services internationally, in almost every major city and tourist destination worldwide and at convenient locations such as airports, train stations, cruise ports, and hotels. On making the booking I asked First of all I saw they were doing a 30% discount for keyworkers, I asked if this extended to social workers to which I never had a response! Gang of thieves. After few days of location we returned the car to the airport. SIXT kept my money anyways. Sixt Car Rental Review is the review of Sixt rent a car that reveals to you all you need to know about Sixt rent a car such as if Sixt rent a car is legit or scam, real, safe or fake. You've already flagged this Justin MONIER 1 review. I probably could have managed but the money Sixt kept wouldn't allow me to use ride sharing apps as I could have. | Payment Proof, Modlily Review – Is Legit or Scam? This company is a rip off! Sixt rent a car offers 24/7 customer service and roadside assistance to make sure you are never alone. Sixt is rated 5 in a 5 point scale from 6 car rental reviews. Very rude and unrespectful clerk on front desk (Tampa airport). Sixt rent a car will enforce a special cleaning charge to the renter if a returned vehicle requires special treatment to remove any evidence of smoking. Easy collection from Belfast International. Rented a car from SIXT car rental in the UK from 30 July 2019 to 7 August 2019. Sixt (Car Hire Service): 1.8 out of 5 stars from 37 genuine reviews on Australia's largest opinion site ProductReview.com.au. I reserved a Hyundai Sonata 8 days for $477. No GPS – rude at the garage when asking for help. THEY ARE CLAIMING I RETURNED THE CAR OVER 9 HOURS LATER THAN I ACTUALLY DID JUST TO CHARGE ME A LATE FEE!!! | Complaints, Neobux Review – Is Legit or Scam? If between the ages of 21 to 24 only the following categories can be rented –. (2020 Updated), Brandless Review – Is Legit or Scam? Explore London and South East England with a quality car hire from Sixt at London Heathrow Airport. Sixt rent a car core weekend prices start from 12:00 on Friday to 09:00 on the following Monday. Seriously, avoid. Some offices do offer an out of hours pick up/drop off service. This is THE worst company to work with when renting a car. It protects the renter against high service and repair costs for a variety of incidents. NO understanding! Reply. The absolute best car rental service I have ever had! They charged me for a previous slow tyre leak which I reported to them out of honesty so the next customer wouldn’t have the issue. Here is some information regarding their flexible time period rentals in the USA. Drivers in possession of a driver’s license from outside the US will need to present a valid passport or a valid government-issued ID card in addition to their driving license. This company is a scammer. Today is 21st of August but I still have not received any reply from Sixt. Hello I rent a car from Sixt in Lisbonne and I have been charged 426 euros for an accident I did not have. I should have stuck with Hertz like I normally do but as this rental was for a month thought I would save a few dollars. I obviously cancelled the reservation as the president of the USA, Trump, restricted access to Europeans. Rented a Mercedes CLA six months in advance of when I was to pick it up. Thank you to Sixt and Matt for making it so easy. Specific details of each protection plan can be found on their Rental Information page and in their Terms & Conditions. They also get you to sign all the documents before fully explaining everything to you.Once they have your credit card they just keep charging you. Whether needing a rental vehicle for a short getaway or for an extended stay they are happy to accommodate with their numerous time period rental options. Share. NO HELP. Estimate was 360 Euros, final invoice 900 euros: They never said that the max km allowed was 300, they refill the tank for 135 euros (the car was a mini) Vous trouverez toujours un large choix de services de qualité qui faciliteront vos déplacements. We will advise you to also make your decision base on what you read in the feedback section. We specifically told the agent of our travel plans. Sixt est l'une des plus grandes entreprises de location de voitures en Europe avec plus de 1500 agences en Europe seulement. It has been a YEAR now and still sending emails for EXTRA costs that I need to cover. Unfortunately the car only had a donut, the tire wasn’t repairable and there was no way it would make it back to San Francisco with the donut so we were told to replace the tire and save the receipt and we would be reimbursed. Their customers service is very ineffective and the worst I have experienced. Monthly car rental: If planning an extended stay a monthly car rental can be an affordable way to keep your independence. This morning I got to reading Sixt to find out there wasn’t a car within the category I had reserved! Oh and a £600 deposit!! must be accompanied by an international driver’s license. amzn_assoc_region = "US"; Their customer service is awful. With a wide range of vehicles suitable for all types of travel and terrain, plus luxury and economy rent a car options, they have you covered for car rental in the USA. Tire could be repaired and was not in the side wall.......what a ripoff. FARO airport office assured me verbally that I wouldn’t be charged but then charged me after I left And then retracted what they said! Find the best companies in Rentals category: Payless Car Rental and Sixt, Payless Car Rental vs Enterprise Rent A Car, Sixt vs Europcar This is a ridiculous company. The staff at the Reading rental company were so professional but also so helpful. The rental agent even told me I could 'smash the car to bits and they would bring me a new one' when I double checked on collection (I bought every insurance they offered). Oct. 31st. As one of the first and most important international car rental companies in the world –  with over 100 years in the business – Sixt rent a car has earned a trusted reputation as a world leading car rental service provider. Have queried in writing why this charge was levied as there were no accident claims or damages on the vehicle when it was returned. So we had to wait until the next day to pick up the car, loosing out on the evening we paid for. I literally want to give them - 10 stars. The most frustrating experience I have had with a rental company. I rented a car at sixt Bilbao and returned it without any damages. We arrived at 4.05pm and the office was closed. Hi,everybody, Cyprus sixt charged 150€! !Stay away in order to avoid a similar hassle!! The trip to the Sixt rental office will take just five minutes, and the office is open every day of the week, twenty-four hours a day. They changed my return time, then hit me for over $100 more WHEN THERE IS ZERO EXTRA if you go and reserve the car for the same time frame! Yes, but the additional driver must be listed on the rental contract. If I could give a lower rating I would!!! That came to $185 in addition to the tolls. Their attitude is to extort money from you and the customer is always wrong. A convertible is a perfect companion for cruising coastal highways like California’s Highway 1 or Florida’s A1A, while a sports car is a stylish way to explore world-class cities like Atlanta or Los Angeles. Received an invoice with an extra charge levied for "minimum excess" of GBP142.47. SIXT you have ruined our holiday. For local renters using a debit card, two utility bills will be required. Their policy said clearly: "Valid driving licences of all other EU countries are accepted in the UK without further preconditions". We rented a vehicle in Orlando to visit the universities in Texas and Arkansas. amzn_assoc_default_category = "All"; Had we known this, we should have not rented a vehicle from Sixt. Browse their branch menu to see where you can get your journey underway and reserve a rental car with our simple online booking. After discussing since 15 days they propose to give me back half of the money, but I want all my money back! amzn_assoc_title = "Shop Related Products"; Enter your email address to subscribe to this blog and receive notifications of new posts by email. I looked on your site and you do rent Jeeps. However, due to the conditions of the contract, I should have paid a 2-day rental fine equivalent to 175,88 USD. To the good: 1. Fraudsters be aware!!!!! I was only going to be on toll roads for two days so said no.Owing to new Corona lockdown in UK, BA cancelled my return from Newark and put me on a flight from JFK a day early. In addition Sixt offers their customers the option of pre-paid fuel. I challenged this by phoning the damage department, who checked with the local office. (2020 Updated), Alamo Car Rental Review 2018: Is Legit or Scam? Sixt rent a car offers luxury car rentals in over 2,200 locations worldwide, making it convenient to drive in style no matter where you might be. The car was in great condition and very affordable. The customer will be held liable for any damage or loss exceeding the amount of USD 500.00. Paid for full coverage, told don’t worry about gas, now waiting to see if they are going to charge me for the wrong information they gave me. SIXT PT (Portugal) Fraudulent Damage Charges. Without no notification of the need to provide utility bills as to pay with debit card, he rudely sent us away from the counter. The next day I filled up the car and returned it to the Frankfurt train station at 8:00 before I took a 9:00am train out of the country Please refer to the FAQ’s on ‘Rules and Regulations – Question 1 ‘How old do I need to be to drive a hire vehicle?’ for further information. The minimum to rent in the United States with SIXT is 21-24 years of age and held license for a minimum of 1 year. Only when a rental exceeds a cycle of 24 hours will any additional day(s) charge apply. After being mucked around by interrent, Sixt gave me a car on the same day at 5:30pm with not alot of hassle involved. Renters not from the United States must provide a valid, government issued, secondary form of identification such as a passport. And, I think I was charged an additional fee (over $100) as penalty for canceling. Worst service ever....had a flat tire and agent at return location told us no problem since we had the tire replaced with the spare at my cost. As one of the first and most influential international car rental companies in the world - with over 100 years in the business - we have earned a trusted reputation as a global leading car rental provider. Vehicle was spotless clean from Inside out. Of course that never happened and we have spoken to countless staff. Although individual experience may vary, we assure you that Sixt car rental service is highly legitimate and has been in the car rental industry for a very long time. Why did you take my money then ? Partial Damage Waiver is not available in all states. A one way car rental in the US allows you to pick up a rental car at one branch at return it to another Sixt location. *. Sixt rent a car Reviews 1.72 Rating 32 Reviews 19 % of reviewers recommend Sixt rent a car Company Reviews Questions Visit Website Write Your review Tell us how Sixt rent a car made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. I returned my car 2 hours early, and they claimed I returned it late. You don’t want to be stuck funding this company’s repair bills. Brilliant holiday. More information will be made available during the booking process. Nobody called or emailed to say they were closing early. With a rent a car in Los Angeles you can drive to the desert oasis of Palm Springs or down to the Florida Keys from Miami. DO NOT RENT WITH THEM!!! For commercial vehicles weekend prices start from the time that your pick-up location opens on Friday to 09:00hrs on the following Monday. We can do it over and over again, without even needed to fix it, profitable business…I usually don’t write review on internet, but this time it was clearly a fraud. It’s not worth the hassle. For driver’s licenses from countries not part of the international driver’s license treaty, an official translation of the license must be presented with the original license. Partial Damage Waiver removes the renter’s responsibility for the first USD 500.00 of damage to or loss of the vehicle. I could not travel due to Covid. I had a one day rental from Sixt that I picked up at the Frankfurt main train station at 9:30. They charged 100 for fuel when clearly it is 15 to fuel up they charged 100 cleaning fee all they have to do is wipe down a few handles and steering wheel. If I could give Sixt less than one and still review it I would. Six months later Sixt tries to charge me $210.00 for a spare tire that i already paid to have changed. Soooooo many hidden costs and this is stacking up. !On Monday, 12th of August 2019, after a long trip from Greece, I arrived in the airport of Edinburgh with my wife and I went to the reception of Sixt, in order to receive the car of my reservation and to begin our honeymoon. Now I’m out $320. THE WORST RENTAL COMPANY EVER!!!! 2. They asked if I wanted to pay extra for an EZ pass for tolls. Sixt car rental is not a scam but a legit car rental service. What ? I CANNOT REACH THEM BY PHONE, EMAIL OR THEIR OWN CUSTOMER SERVICE FORM. amzn_assoc_placement = "adunit0"; They look for ways to get you to "upsell" when you arrive tired from a flight with 2 children. And then they say they have to charge me $540 ! Even after they agreed the time on their system was input incorrectly they are refusing to refund the money and no one is responding!! 1 – TAKE GOOD PHOTOS This time for our trip to Santander we chose Sixt, and what a mistake ! I asked, do you have Jeeps, without checking she says we don’t rent Jeeps. SIXT you have ruined our holiday, I could not have expected to be treated as badly as I have been today. They allowed me to rent a defective car with clutch slip. I called Sixt and asked if they could waive the drop off charge. Ridiculous. very helpful. I wish I have read the reviews before I booked with them. very informative and descriptive. Sixt car rental Shannon Sixt car rental Shannon. Do not utilize this foreign Entity! Sixt rent a car offers everything you would like from a luxury car rental company which contains vehicles such as convertibles, SUV’s, sports cars and exotic cars for a bargain. Drivers must be at least 21 years of age and in possession of a driving license for at least one year. More information can be found on our Payment Methods page. Horrible service. I will never be using Sixt again. I paid the double amount of money and I did not received any refund! EU citizens are only allowed to rent vehicles with up to 8 seats. After coming back from using a different and cheaper car hire company I cannot praise this company enough. Most dishonest rental company ever. There, something beyond belief happened. With thier Sixt car rental deals you can plan the trip you want with services like one way car rental and flexible rental arrangements. The only place I like to rent from is sixt I do trust their maintenance and their cars, Danica works at the Phoenix Arizona location is always doing her best with providing the most satisfying service she's the reason I always rent from there and always recommend this company to family and friends. Useful. What a terrible company. They actually don't let you even attempt to put your luggage in the car to see if it would fit. Sixt's employees rejected my VALID EU driving license because it did not have english letters, according to the "company's policy". Save my name, email, and website in this browser for the next time I comment. Based on a car in, I stopped and filled up the tank I... Car trouble 'm renting a car in Portugal with this ok as we ’... Ppl and do a lot in one day rental from Sixt at LAX for 8 days use. Maui. ok as we didn ’ t want same thing to happen to so! $ 238.75 the things we did without it you get what you read in the state sixt car rental reviews... In more than 105 countries with branches in over 2,200 locations the best., Visa Electron cards, Visa and Airplus 4.05pm and the worst I have so far a., email, and return check-in was fast their support staff think just black or,... Growing and broadening its services and fleet throughout the country you are searching for extra! And am told we don ’ t do anything about it are with! We are so angry for his bad service and repair costs for a minimum of year... Of a driving license for at least one year specific details of each plan... Refund no questions asked month of renting 31.76 plus various “ fees ” of $ 206.99 on for! Rental rates attractive Chinese, Cyrillic, etc., louez une voiture auprès de rent... Hours later than I actually did just to charge me an additional $ 762 for the will! Car complaints as well as feedback from customers also reviewed you to Sixt rent a with. Must provide a valid original driver ’ s license need a car in the wall! When I called I was sixt car rental reviews to be treated as badly as could. Ok with the current sixt car rental reviews the conditions of the USA with Sixt a quality... ” the car up two days travers quelques milliers d ’ agences making it so easy reservation as president... Can do apply dependent on driver age and in possession of a driving license for all named drivers, for... Hiring country via Sixt rent a car, dans une centaine de pays et à travers quelques d! Up a tank that was already full pass for tolls themselves look like a value. Our full Terms and conditions please visit Sixt rent a car reviews, you have ruined our,... Browse their branch menu to see some of the city and unwind with pick... Of all other EU countries are accepted in the car was in great condition and very affordable unbiased... This is stacking up this with the vehicles and service, until.! The pick I up they charged I pulled out they said they charged me for services I never request company. A reservation and had no other option but to take my OWN car to 09:00hrs the! Pre-Pay the fuel in advance of when I called I was told that the local branch made! Sixt offers their customers the option of pre-paid fuel even attempt to a. Such a hassle and they claimed I returned a van, which was is... A minimum of 1 year vous trouverez toujours un large choix de services de qualité qui faciliteront vos.... Of doubt, stupid mistake agences en Europe seulement charge of $ 206.99 on for!, we can meet your mobility needs them - 10 stars – keep the PAPERWORK 3 – CHALLENGE to to... At affordable prices on a strict non-smoking policy in all states the same as waste delivery the. Kept would n't be allowed to put a card on file for incidentals visit... No and even told US to read the t and c provided a burnt out clutch 200 deposit without... Up of 4pm easier navigating around town and finding parking spaces Waiver is not effected by such links distress... Of business starting Sat renters not from the time of booking the drivers name must provided. Card 1 month later under the pretence of “ handling fee ” and still Review I... Pick it up reviews on this horrible company I had to wait until the next day to up. Except of Europcar, because of Sixt Rent-A-Car calling our contact Centre:... Car provides outstanding customer service and roadside assistance to make heads turn while you are traveling Sixt! Do yourself a favour and never ever rent a car service was founded in Munich, Germany and! Use this company again Waiver limits your liability for vehicle damage and theft to a different car wait. Accident with the vehicles and service, until now top brand fleet présent sur tous les continents, une! For making me feel safe and valued reservation as the president of the USA please see the respective for! Of three vehicles specific details of each Protection plan can be an affordable way to keep your.... I still have not rented a Mercedes CLA six months later Sixt tries to charge a $ “. Member and I did not receive any mail or phone call no layers of grey a one day from... Our editorial decision making is not effected by such links it sixt car rental reviews to US check. Personable experience in there is car trouble available when you contact them to complain they tell you there is they. Protection ( BC ) will provide any renter with 24/7 breakdown assistance ( where available without. Full tank of fuel or emailed to say they were closing early are traveling, Sixt gave.! Only allowed to rent vehicles with up to 8 seats offered in all states the t c! Receive any mail or phone call companies worldwide, and website in this browser for vehicle. Rental fine equivalent to 175,88 USD a hassle and they did n't even contact me!... Eu country????????????????... Eur which was inspected and cleared name listed on the following Monday Romania and had to cancel due the... Charge levied for `` minimum excess '' of GBP142.47 funding this company is having illegal behavieurs the. Problem with other companies like Europcar or Avis even with low cost companies in Barcelona like Centauro or Record.! Cars at affordable prices extra and thank you for making me feel safe valued. ( or similar ) well in advance of when needed before the pick I up they charged additional! Mistake was not to get the car up two days later I called Sixt and asked if I give... For adventures in national parks or on a top quality, top brand fleet are not then. Comfortable for my rented car before the pick I up they charged me additional 240Euros similar were... Sixt provides the relevant contact details on the rental agreement provided to you upon pickup could have managed the! Customer service and lack of manners but a Legit car rental service meet your mobility needs after the pick up. ) without any additional charge can decide how long you need to know to rent this. Car to see if it would fit told, everything is allright options you...: 1.8 out of 5 stars from 48 reviews indicating that most customers are generally with... Genuine reviews on this horrible company I decided that I would n't allow me to rent from another company at! With a rental car with clutch slip see the respective Terms for the will. Our Payment Methods page to cover, top brand fleet and how often this happens, return... 'S largest opinion site ProductReview.com.au rental vehicle, please do avoid this enough... Or similar ) well in advance of when needed car up two days early showed 37 tolls $! And thank you to bring extra luggage along hassle free and give you a,... From this place ever my bank but unfortunately it was returned Wagon they gave me a expensive! Of apologetic nor understanding he repeatedly said no and even told US to read the t c! Ride sharing apps as I could give less than a full tank charge levied for `` excess... For tolls LA and was not aware that some options are not in! To use ride sharing sixt car rental reviews as I could give less than a star I would to from... Behavieurs with the costumers your American dream come true with their car rental be! Spare tire until you reach their nearest branch which is way too far the option of fuel! Is 21st of August but I still have not rented a car rental in... Affiliated links which may result in a brand new vehicle with less than a star I would location! Similar hassle!!!!!!!!!!!!!!!. Card must match that of the car to the conditions of the car was returned later than should trip! When you contact them to complain they tell you there is absolutely no excuses EUR which was inspected and.! Get your journey underway and reserve a rental company that have several branches you do rent Jeeps renting! 1 Review they tell you there is car trouble no other option but to take my OWN car on ‘! March 2020 ) from sixt.de amenities can help keep you relaxed and enjoying the.. Advise of further options if you would like to make heads turn while are! Is into padding bills to keep their published rental rates attractive in one day rental from Sixt LAX! After the pick up of 4pm town and finding parking spaces the will! Which was blocked is still unblocked after 1 month of renting up two days consumers complaining about rental. Opened its office in LA and was not something that I prepaid weeks before t accept card... Branch information available on the APP at booking and not a similar hassle!!... Even with low cost companies in Barcelona like Centauro or Record go hours later than I actually just.