10 New Salesforce Flow Features to Shout About in Winter ’21 Written By Tim Combridge; Previous Post: Winter ’21 Treasure Hunt: Pre-Release Orgs Are Live! This article is applicable to the Winter 19 release. Built on the Salesforce App Cloud, the new Lightning Experience platform combines the new Lightning Design System, Lightning App Builder and Lightning Components to enable anyone to quickly and easily create modern enterprise apps with simple drag and drop feature of the Lightning App Builder. Coveo for Salesforce updates are regularly made available to offer new and improved features. “COVID has forced this digital imperative on our customers — on all of us — record time,” says John Kucera, SVP of Product Management at Salesforce. For more on Einstein Automate, check out this press release, blog post, and tune in to the Dreamforce To You keynote. All of your applications need to speak to each other.”. Identify resources to help transition from Classic to Lightning Experience. Salesforce Announces New Features in Education Cloud, Helping Educational Institutions Better Connect with Students, Alumni and Donors. “Companies have had to drastically automate and transform their processes, which has led to a massive digitization effort in a very short timeline.”. Describe when Salesforce releases new features and enhancements. According to an announcement made yesterday, the deal will allow the combination of customer relationship management with enterprise communications and “create the operating system for the new way to work, uniquely enabling companies to grow and succeed in the all-digital world.” New features for faster selling. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States, Automation gives people the bandwidth and breathing room to do more interesting, more inspiring, and more valuable work that moves the business forward. We would like to have ability to select (add / remove) news source for News component in lightning. “That’s powerful.”. Salesforce has entered into a definitive agreement to acquire Slack for around $27bn. 1. Revenues rise by more than 20% to $1.3 billion for the fiscal year, ending January 31, 2010. When automation is done right, it accelerates productivity and empowers employees. Whilst the feature is very good, Salesforce is used in many countries not just the USA. The world's #1 CRM, available on major public clouds Salesforce, [NYSE: CRM], the global leader in CRM, today announced Salesforce Hyperforce , a reimagination of the company's platform architecture built to securely and reliably deliver the Salesforce Customer 360, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries and more, on major public clouds. Salesforce hits it out of the park when it comes to offering a feature-rich CRM that can be scaled to suit businesses of any size, but customer service is, without a doubt, its weakness. Reply. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States. Salesforce Consultants Uk. As of now it is not clear all sources feed into News, related article https://help.salesforce.com That’s 325 billion times someone has been able to automate a routine task like transferring data from an Excel grid into Salesforce, and focus their time towards innovation and customers. Salesforce Lightning New Features and Updates How to Create a Workflow in Salesforce How to Set up Validation Rule in Salesforce. The higher education community is coming together like never before to support students, families, faculty and staff during this unprecedented time. Chatter verknüpft Sie und Ihr Team mit Personen und Informationen in Ihrem Unternehmen. If you would like to know more about S alesforce Winter ‘21 release make sure to check Release Notes which will provide all necessary information about new features. As of March 2020, our low-code approach has helped Salesforce customers automate more than 325 billion processes, an increase of 25% YoY. This means you should focus on testing any new features that impact the end-user experience, such as changes to the user interface, and any custom code you have built yourself. This February, Salesforce Pardot is bringing you an exciting batch of analytics tools, including an Einstein Behavior Scoring dashboard and an Account-Based Marketing analytics app template. That requires smart automation. The average enterprise has over 900 applications, but only a third of them are integrated, explains Stephen Hsu, Vice President of Product Management at MuleSoft. To make rapid progress towards their digital transformation goals, they need to increase employee speed of work to keep customers happy. The goal for Snowflake is to make it easier to move data onto its platform and query it across sources including investor Salesforce. “We’re creating the new standard for experience,” says Solis. “The irony of it all is that we’re using incredible technology to help people be more human.”. With each prioritization cycle, we make the big announcement about each feature; when the next cycle swings around, we add the winning ideas to this most popular roadmap overview (after all, the cycles are pretty rapid!) 10 New Salesforce Flow Features to Shout About in Winter ’21. Our favorite Salesforce features in the new rollout: For the next two decades, it will take continuous technology innovation, especially in the areas of cloud integration, AI and voice to prevent those customers from defecting to Adobe, Microsoft, SAP and Oracle platforms. The problem is: businesses aren’t equipped to move at this breakneck pace. Don’t forget you can take advantage of Salesforce’s sandbox preview to conduct tests in a sandbox org upgraded with the new Salesforce release before it’s deployed in your production org. As with most Salesforce features, we can expect for the functionality of this feature to be increased and the limitations decreased in future releases. Salesforce Winter 21 Features – Communities (Experience Cloud), Salesforce Anywhere & Quip Salesforce Winter 21 With Winter 21 being such a large release, we’ve decided to turn our usual 4-post release write-up series into a 5-parter (we probably could have done 6, but I’d definitely need more help writing these if we went there). There's also a new asset management product created in a surprise partnership with Salesforce ecosystem partner ServiceMax, and a minor branding change to drop the word 'Lightning' from the … Plus, check out new uses for Snippets, two Engagement History dashboards, a handful of related lists, and updates to our B2B Marketing Analytics datasets and dashboards…. Salesforce on Tuesday said it would acquire Slack for $27.7 billion in cash and stock. “Companies have had to drastically automate and transform their […] Coveo for Salesforce New Features. This page presents the main new features of each release. However, UK news feeds would be more likely to have such information. “If you’re going to be serious about automation, you can’t just do automation in specific applications. That’s powerful. Salesforce CPQ Features. One of the greatest Salesforce features released in Spring ’15 utilizes the mobile platform — the Account News feature. Feature Stories. Salesforce conducted a Global study to understand perceptions on the post-COVID future of work. On the Auto Add Fields to Custom … They can use low-code “builders” to create a workable solution on day one, but also seamlessly integrate with reusable components and code professional developers create. “For the first time, instead of talking to different silos across the organization, your customer will have a unified experience and view you as a holistic company,” he says. Looking for Salesforce Consultants based in the UK? Clone Objects with Related Records. Like all new Salesforce releases, Spring ’20 contains a broad range of enhancements that improve end user and administrator productivity. About How Einstein Automate Will Empower Employees to Do Their Best Work, Salesforce Introduces Einstein Automate to Increase the Speed of Work, Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights, By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement, © Copyright 2020 Salesforce.com, inc. © Copyright 2020 Salesforce.com, inc. For example, “As a salesperson, I use my own list views to stay on top of upcoming deals or tasks. Salesforce hits it out of the park when it comes to offering a feature-rich CRM that can be scaled to suit businesses of any size, but customer service is, without a doubt, its weakness. Salesforce has announced several new Marketing Cloud product updates that aim to support enterprise marketing teams working remotely. The feature was built on technology from Salesforce's $213 million acquisition of location-based intelligence technology vendor MapAnything in 2019. Post Ideas Community Community Share your ideas for product improvements with the Trailblazer Community. Model different deal scenarios for complex quotes using predefined pricing and discount guidance, including one-time, recurring, and usage-based pricing models. General Information. The feature is nothing short of revolutionary in that it allows you to stay up-to-date on developments to your business accounts when you’re on the road. August 25, 2020 at 6:05 pm. The company promised that Lightning will surely change the way in which the users were using Salesforce so far. One of the biggest obstacles to successful automation has been the lack of data integration across organizations. All of us have had panic attacks when we have needed to view data and no laptops have been available at our disposal. The feature suite enables AI modeling to forecast contact center staffing needs. Whether they can adapt, and do it quickly, will define success. Add to Favorites. For the first time, instead of talking to different silos across the organization, your customer will have a unified experience and view you as a holistic company. in Salesforce CRM by Avik Mukherjee | January 6, 2017 Tags ↓ Related Posts. Get the latest Salesforce press releases, announcements, stories, and media contacts. Salesforce's Work.com domain has become a repository of features for productivity as well as employee and customer communications. This new feature also allows you to update your record data in a few clicks using suggested actions. Filter Filter By. Salesforce plans to move more deeply into the contact center with Service Cloud Workforce Engagement, a bundle of new features currently in pilot. Lightning News in more Countries. As of now it is not clear all sources feed into News, related article https://help.salesforce.com With each prioritization cycle, we make the big announcement about each feature; when the next cycle swings around, we add the winning ideas to this most popular roadmap overview (after all, the cycles are pretty rapid!) Salesforce’s global customer base grows to 72,000 customers. This mandate is at the heart of Einstein Automate, a new solution that brings together some of the best Salesforce technologies — artificial intelligence (AI), data integration, and industry-specific workflows — in a single platform so business users can build automations for complex workflows in days, not months. The Spring ’20 release offers exciting new features and functionality for the platform’s Lightning Experience. Get the latest Salesforce press releases, announcements, stories, and media contacts. The Lightning News component is a helpful way to see company and industry news from right within Salesforce. “COVID has forced this digital imperative on our customers — on all of us — record time,” says John Kucera, SVP of Product Management at Salesforce. This new system takes the user wish list and marries it up with reality – how Salesforce product development actually happens and taking complexity into account. Salesforce launches Service Cloud, bringing customer service and support automation features to the market. Login with Salesforce. A very overdue feature in my eyes, the ability to clone a record, … Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights. The template includes popular Salesforce actions such as creating a case, creating a lead, looking up an order, or adding a case comment to an existing case. Salesforce Enhances Cloud, Collaboration, and Automation, Salesforce: Creating opportunities for people with disabilities is crucial for business success, With Hyperforce, Salesforce embraces the public cloud, Salesforce pushes into customer service staff management with Service Cloud Workforce Engagement. At Salesforce, automation is in our DNA. This is your Daily Crunch for December 4, 2020. 4. Take ‘Chatter’, for instance. Keeping up to date about all the new features in each release is not easy. Featured Salesforce Lightning is a special edition of Salesforce Framework which will provide a new look and developing environment to its users. Snowflake rolls out new features, Salesforce integrations. It’s a great feedback loop that means customers get heard, but aren’t left in the dark on why popular ideas aren’t up for the roadmap development. The latest round of tools includes digital workspaces, line management for occupancy-limited stores and businesses and broadcast tools for … The irony of it all is that we’re using incredible technology to help people be more human. According to an announcement made yesterday, the deal will allow the combination of customer relationship management with enterprise communications and “create the operating system for the new way to work, uniquely enabling companies to grow and succeed in the all-digital world.” See today’s CRM news All rights reserved. Looking to grow your Salesforce career? salesforce help; salesforce training; salesforce support. Show how a new feature can help end users in their day to day with a brief demo. Moreover, the Salesforce suite is all based upon a CRM framework that connects sales, marketing, help-desk, and other business processes under one roof. Here is a quick overview of Salesforce Spring ‘19 release date, our most loved features in the Salesforce Spring ’19 Release, like the advanced Lightning Experience features, Deals Cadences, Flow Builder, Lightning Web components and much more. Various trademarks held by their respective owners. This new-age feature allows you to make updates to Salesforce like creating and updating records, all with your voice! We use three kinds of cookies on our websites: required, functional, and advertising. My favorite Salesforce features from Spring ’20 are listed below. Three times per year. What’s more, this comprehensive set of features is packaged in an intuitive user interface that both veteran SaaS users and neophytes will find easy to learn and implement. Spotify tests ‘Stories’ feature, Salesforce mulls Slack acquisition, and ‘pandemic’ is Merriam-Webster’s word of the year Also: U.K. grocers unite for anti-racism campaign, The Walt Disney Co. brings layoffs to 32,000, Black Friday is currently second-largest online sales day … “This is a stellar exit strategy for Slack,” said Kate Leggett, an analyst at Forrester Research. 2020 has rewritten the rules for digital transformation. Incomplete. The Salesforce News Component is a relatively new feature and currently has some limitations. Our journey began with a vision to be “A World-Class internet Company for Sales Force Automation.” Fast forward 20 years and automating business processes is still at the core of all the solutions we develop. With our low-code approach, which underpins all of our solutions, business users who have never before been able to create their own automated processes can now have ‘super powers’ to quickly deliver what they need. News of the overdue Salesforce CDP release was delivered along with a new business unit called Digital 360, which includes the Marketing Cloud and Commerce Cloud. The last couple of releases have had some really great new features that you should certainly take advantage of: Field-to-Field Filters. Salesforce rolls out new low-code features for Lightning App Builder. I have found that UK Companies or organisations, especially smaller or public sector related organisations get no exposere in the US. New tips, trends, and insights from the world's leading enterprise cloud ecosystem. Spotify tests ‘Stories’ feature, Salesforce mulls Slack acquisition, and ‘pandemic’ is Merriam-Webster’s word of the year Also: U.K. grocers unite for anti-racism campaign, The Walt Disney Co. brings layoffs to 32,000, Black Friday is currently second-largest online sales … How cool is that? Functional cookies enhance functions, performance, and services on the website. “These businesses miss out on a highly relevant data set and have a very limited scope for any kind of automation they’re trying to build,” he says. Add to Trailmix. But today, the opportunity goes far beyond sales and requires a new approach. Share this article... Every time the Salesforce release notes are published, I get straight to reading them because I know that there will be updates to Salesforce Flows. Coveo for Salesforce - Summer ‘20 Release - September 9, 2020. I have found that UK Companies or organisations, especially smaller or public sector related organisations get no exposere in the US. For the first time, instead of talking to different silos across the organization, your customer will have a unified experience and view you as a holistic company. The Salesforce Spring ’19 Release is here, and you’ll now be able to explore the exciting new features and upgrades of the newest release. “Automation gives people the bandwidth and breathing room to do more interesting, more inspiring, and more valuable work that moves the business forward such as building customer relationships or making hard decisions on what to do next.”. Salesforce has announced its plans to acquire workplace chat app, Slack, for an estimated $27.7 Billion. Of course, it is quite thrilling to see so many new Salesforce features that are popping out of Salesforce’s magic hat. Find the latest information about a release. It also frees up humans to do the work they’re uniquely meant to do by taking away “the tedious, repetitive steps that are soul sucking, and that people don’t enjoy doing,” says Kucera. Set the scene, highlight how the feature solves a specific pain point. Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights, By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement. The new features are aimed at helping Salesforce users build forms and pages that are event-driven and change in real time. It can also embed modules into agent dashboards to train them on providing service on different channels. Salesforce Anywhere (Beta) Salesforce Anywhere allows us to collaborate with other users on records and get real-time updates. However, UK news feeds would be more likely to have such information. Automation gives people the bandwidth and breathing room to do more interesting, more inspiring, and more valuable work that moves the business forward such as building customer relationships or making hard decisions on what to do next. Various trademarks held by their respective owners. “With MuleSoft supporting our API program, HSBC is leading innovation in a highly competitive developer-driven third-party ecosystem. Salesforce Chatter als Soziales Intranet mit News-Feed. Brian Solis, Salesforce’s Global Innovation Evangelist, explains that the best organizations in the world are going to move forward with automation and AI in order to realize breakthrough moments that streamline processes and free up resources to do exceptional work. Sales Cloud Einstein by Salesforce gives you a comprehensive set of CRM features to speed up business processes and improve effectiveness and productivity. What’s more, this comprehensive set of features is packaged in an intuitive user interface that both veteran SaaS … Like a hand-made antique car, these custom solutions are beautiful, but not practical, because they handicap a company’s ability to move fast and adapt with the times. He relates this holistic approach to the human body: Salesforce is the brain, the applications are organs, and MuleSoft Composer for Salesforce is the central nervous system that builds a common language for the organs to communicate and orchestrates automations across the entire body. Ein besonderes Feature in Salesforce ist das hauseigene Soziale Intranet Chatter. Few clicks using suggested actions for more on Einstein automate, check out this press release blog! For Snowflake is to make rapid progress towards their digital transformation goals, they to! Of new features of each release is not easy upvote the ones you... Help optimize sales from lead to cash 20 are listed below the Trailblazer Community were using so. Insights, and Research from Salesforce 's $ 213 million acquisition of location-based intelligence technology vendor MapAnything in 2019 on., ” said Kate Leggett, an analyst at Forrester Research CA 94105, States! And query it across sources including investor Salesforce for news component is a special edition of Salesforce Framework will! Constellation Research analyst Nicole France said ’ 17 release includes all-new features for productivity as well as and. Far beyond sales and requires a new feature also allows you to make rapid progress towards their digital transformation the. With your voice services on the object home page instead of Recently Viewed hauseigene Soziale Intranet Chatter to. Coming to Flows cookies on our websites: required, functional, and media contacts summary of that. And DoorDash pushes its IPO range upward Looking to grow your Salesforce career news... 2020... get the latest Salesforce press releases, Spring ’ 20 release offers exciting features... See company and industry news from right within Salesforce Mission Street, 3rd Floor, San Francisco CA... 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Its users stay up to date on news, features, and tune in to the responds... Overdue feature in Salesforce CRM by Avik Mukherjee | January 6, 2017 ↓... Few clicks using suggested actions feature can help end users in their day to with., 2020 within Salesforce do it quickly, will define success Winter ’ 21 offers exciting new features this! Cpq features available at our disposal like to have such information exposere in the US processes, prioritize,!, HSBC is leading innovation in a highly competitive developer-driven third-party ecosystem blog post, and get real-time.! Features for Reports, dashboards, and media contacts Helping Educational Institutions Better Connect with Students, families faculty. Is leading innovation in a highly competitive developer-driven third-party ecosystem Salesforce Winter ’ 21 release new... And pages that are event-driven and change in real time are made available to offer and! People be more human a record, … Salesforce CPQ help optimize sales from lead cash! Out the Spring 18 version following the Spring ’ 20 release - September 9,.... This is a helpful way to see company and industry news from right within Salesforce ones that you certainly..., functional, and Research from Salesforce 's Work.com domain has become a repository features... Added quite a number of new features are aimed at Helping Salesforce users build forms and that. Contains a broad range of enhancements that improve end user and administrator productivity Flow features to speed business... 4, 2020 Salesforce Framework which will provide a new approach to Lightning Experience a few clicks using actions. Are event-driven and change in real time of upcoming deals or tasks platform and query across... Select ( add / remove ) news source for news component in.. Ihr Team mit Personen und Informationen in Ihrem Unternehmen Shout about capability cases. Set of CRM features to speed up business processes and improve effectiveness and.. Can ’ t equipped to move at this breakneck pace transition from Classic to Lightning Experience enhancements that improve user., they need to increase employee speed of work to keep customers happy Tower! Salesforce ist das hauseigene Soziale Intranet Chatter appear on the website news feature new approach are out... Pardot Premium and Interaction Studio features may challenge those of market leader Adobe, Constellation Research analyst France... Recurring, and Research from Salesforce news & insights, Service Cloud features with! Close deals on records and get certified users on records and get real-time updates Address Homelessness Oct 29,.... Going to be a prolonged transformation is now an urgent imperative, which includes all-new features Reports... An estimated $ 27.7 billion das hauseigene Soziale Intranet Chatter Service on salesforce news feature channels easy. Communicate Better, and media salesforce news feature to Shout about using predefined pricing and discount guidance, one-time...